FAQ

PRODUCT FAQ

  • WHAT IS THE DIFFERENCE BETWEEN ISOLATE, BROAD SPECTRUM, AND FULL SPECTRUM CBD PRODUCTS?
  • WILL I FAIL A URINALYSES WHEN USING YOUR PRODUCTS?
  • CAN I FAIL A DRUG TEST FROM USING FULL SPECTRUM TOPICAL CBD PRODUCTS?
  • LAB TESTING | CERTIFICATES OF ANALYSES (COAs)
  • ARE CBD PRODUCTS LEGAL?
  • WHAT ARE CBD INDUSTRY STANDARDS AND REGULATIONS?
  • WHERE DOES CBD STAND WITH THE DEPARTMENT OF DEFENSE (DOD)?
  • WHERE IS YOUR HEMP SOURCED?
  • WHAT ARE THE KNOWN AND POTENTIAL SIDE EFFECTS OF CBD?
  • HOW DO I USE YOUR PRODUCTS?
  • WHAT DOSE SHOULD I TAKE FOR X CONDITION?
  • CAN I TAKE CBD WITH PRESCRIPTION MEDICATIONS?

ORDER FAQ

  • CAN I CANCEL OR CHANGE MY ORDER?
  • WHAT ARE YOUR SHIPPING, REFUND, AND RETURN POLICIES
  • WHAT ARE YOUR DISCLAIMERS?
  • CONTACT US

PRODUCT FAQ

WHAT IS THE DIFFERENCE BETWEEN ISOLATE, BROAD SPECTRUM, AND FULL SPECTRUM CBD PRODUCTS?

Isolate CBD (GOOD)

UnCanna Isolate CBD is 99+% pure isolate Cannabidiol (CBD), this is the purest form of CBD available. These products do not contain any other plant compounds, to include THC. The majority of research conducted on CBD involves the use of Isolate Cannabidiol (CBD).

Broad Spectrum CBD (BETTER)

UnCanna Broad Spectrum CBD products contain all of the naturally occurring cannabinoids, flavinoids, vitamins, and minerals that are found in full spectrum products, except broad spectrum CBD products undergo an additional process to remove any detectable levels of THC. Lab testing verifies accuracy on the parts per million (PPM) scale, meaning these products are THC FREE verified by our Certificates of analysis (COAs) on site. All of the plant compounds work together in synergy, a process called the "entourage effect" meaning there is more of a noticeably physical difference when using Broad Spectrum CBD products vs using pure Isolate CBD.

Full Spectrum CBD (BEST)

UnCanna Full Spectrum CBD products are the best in the industry. Our mechanical engineers use state of the art food-grade processing equipment to process our high quality hemp strains into various CBD products. Our process retains all of the naturally occurring plant compounds, to INCLUDE trace levels of THC, and these compounds work together in synergy via the entourage effect. This gives you an immediate, noticeable physical effect but no "high" as the trace levels of THC are non-intoxicating.

 

WILL I FAIL A URINALYSES WHEN USING YOUR PRODUCTS?

If you are concerned with urinalyses, we highly recommend that you DO NOT USE Full Spectrum products from any company, or purchase products without visible lab tests, regardless of claims. Although Full Spectrum only has trace amounts of THC, the levels can still build up enough to cause a positive or false-positive test result although the trace level of THC does not stay in your system as long as higher levels of THC content in marijuana would.

Our THC Free products have no detectable levels of THC, verified by the COAs on site. The labs use GC/MS and/or HPCL testing procedures to achieve these test results, the same testing procedures that are most commonly used for employment drug screening. If a sample is lab tested, it is going to show what our reports do, which is No Detectable (ND) levels of THC.

We are not legally able to make any recommendations or guarantees with drug tests for THC free or Full Spectrum products. We have had no issues with lab testing and our THC Free line of products since our inception. If this is a concern, we would recommend doing some further research before making the decision to consume any CBD products, but our policy stands to protect our company and mission from bad actors.

A good place to start researching would be projectcbd.org, reaching out directly to a drug testing facility with your questions, or viewing the information we provide in our CBD Guide located in our main menu which should be comprehensive enough for you to make an educated decision.

All Isolate and Broad Spectrum products are THC FREE, verified by COAs on site.

CAN I FAIL A DRUG TEST FROM USING FULL SPECTRUM TOPICAL CBD PRODUCTS?

With topical applications, it is highly unlikely, close to impossible, for an amount of THC to be absorbed and metabolized by the body and detected in a drug test UNLESS you are using penetration enhancers, transdermal patches, or there's a higher level of THC than federally permitted in the product. Penetration into the blood is not necessary for localized therapeutic effects, making it logical that studies using blood and urine samples find no penetration of cannabinoids following application.

LAB TESTING | CERTIFICATES OF ANALYSES (COAs)

All products are tested for potency, heavy metals, microbials, residual solvents, and pesticides. Although the CBd industry is not yet FDA regulated, we pay for lab testing to ensure the safety, purity, and potency of our products. You can find the current potency COAs for each product in the product photos. If you do not see the COAs that you are looking for, email us at hq@uncanna.com and we'll help you out!

ARE CBD PRODUCTS LEGAL?

LEGALITY CHANGES

  • In December 2018, President Trump signed the Agricultural Improvement Act of 2018 (aka the 2018 farm bill) into law. That Act included a section removing hemp from the Controlled Substances Act. Hemp and marijuana are both cannabis. The only difference is the federal government considers cannabis with less than 0.3% THC, the intoxicating cannabinoid, to be legally classified as “hemp” and anything more to be classified as “marijuana”. Passage of the farm bill “legitimized hemp as an agricultural crop as opposed to a drug/controlled substance,” However, while this legislation paved the way for the hemp industry’s expansion it in no way made the path to legal compliance any clearer for those in the hemp industry.”

Federal, state, and “mixed jurisdictional”—the rules and regs enforced by health departments and the like are at play.

FEDERAL LAW

  • Federal law is now clear, thanks to the farm bill. Federal authorities are no longer in the business of arresting people for growing hemp, extracting CBD, or possessing either. The DEA is out of the CBD game. More specifically, the farm bill removed hemp and hemp derivatives from the definition of “marijuana” in the Controlled Substances Act. The new law also specifically tasked the US Food and Drug Administration (FDA) with regulating hemp-derived food and drug products.

STATE

  • Federal legality doesn’t automatically mean state legality. Each state handles hemp and CBD differently. In Idaho, Iowa, and South Dakota, CBD is entirely illegal, according to the state. In Alaska, California, Washington, and many other states it’s legal but explicitly can’t be sold in combination with food or beverages. The FDA says it is federally illegal to add CBD to food or beverage nationwide. In all other states, CBD products are legal in some form but restrictions may apply ie only ND THC products like Isolate or Broad Spectrum, no hemp flower, etc. The best resource is contacting your local authorities. We ship all products nationwide IAW current Federal Law.

FDA

  • CBD has already been approved as a pharmaceutical drug in the form of Epidiolex, a drug created by GW Pharma to inhibit seizures. Epidiolex went through the FDA’s grueling drug approval process, and it took years. After holding a highly publicized hearing earlier this year, FDA officials have gone away to craft the regulations. Once a compound has been approved as a drug, the FDA typically does not allow it to be sold in over-the-counter mainstream markets. But it’s currently being used most often as a dietary supplement, like vitamins. If the FDA bans all non-prescription forms of CBD, it risks opening up a massive illegal market—which would result in a criminal trade in unlicensed, untested, and unregulated CBD.

 

FDA LATEST UPDATE

  • Stephen Hahn, the newly appointed commissioner of the U.S. Food and Drug Administration, acknowledged that American consumers want CBD. “We’re not going to be able to say you can’t use these products. It’s a fool’s errand to even approach that,” Hahn said told NASDA attendees. “We have to be open to the fact that there might be some value to these products, and certainly Americans think that’s the case. But we want to get them information to make the right decisions.”

 

The FDA developed a working group after a public meeting and comment period to gather industry input about CBD, but the agency said in November that it had not yet seen enough scientific studies or data to allow it to recognize CBD or products containing cannabidiol as generally recognized as safe, which is highly contested by industry leaders. FDA has not provided a timeline for when it will release guidance on CBD regulation.

Meanwhile, the UK and various countries around the world are making progress. The United Kingdom’s Food Standards Agency (FSA) on Thursday also set dosage recommendations at no more than 70mg a day, and warned pregnant and nursing women to avoid CBD. 

WHAT ARE CBD INDUSTRY STANDARDS AND REGULATIONS?

DUE TO THE LACK OF FDA REGULATIONS, THERE ARE NO OFFICIAL FEDERAL REQUIREMENTS. THIS MEANS THAT YOU NEED TO EXERCISE CAUTION IN WHICH CBD COMPANY YOU GET PRODUCTS FROM.

Colorado state example (labeling requirements, testing, thc limit, etc.)

  • State and federal labeling laws apply to industrial hemp products. These laws and regulations
  • require that all food labels contain:
  • An identity statement, which indicates what the product is (not a brand name).
  • A net weight statement.
  • A list of all ingredients.
  • The company name with an address.
  • Additionally, our Industrial Hemp guidance requires that the label also:
  • Clearly identifies hemp as an ingredient.
  • Clearly identifies CBD and the amount of CBD if added as an isolate.
  • Includes the statement “FDA has not evaluated this product for safety or efficacy.”
  • Does not contain any health or benefit claims.

Lab Testing Requirement

  • Currently, no specific rule(s) or statute(s) exist, which require any of these tests on hemp
  • Hemp Products cannot contain more than 0.3% THC
  • Any product that fails any of the above tests is considered an adulterated product and cannot be sold and would need to be either reworked to meet requirements or be destroyed. No required testing other than potency exists at this time, but Colorado hemp cannabinoid- based product manufactures, extractors and/or processors are encouraged to test for heavy metals, residual solvents, pesticides, microbial and shelf stability.

WHERE DOES CBD STAND WITH THE DEPARTMENT OF DEFENSE (DOD)?

OPSS/DOD

  • Recent federal legislation (the 2018 Farm Bill) defines “hemp” as “the plant Cannabis sativa L. and any part of that plant, including the seeds thereof and all derivatives… with a delta-9 tetrahydrocannabinol concentration of not more than 0.3% on a dry weight basis.” The same law makes hemp no longer a controlled substance.
  • The hemp plant naturally contains the substance delta-9 tetrahydrocannabinol (THC), the psychoactive substance in marijuana. However, the amount of THC varies widely depending on the varieties (and parts) of the cannabis plant.
  • Even though the new law removes low-THC hemp as a controlled substance, the law also recognizes FDA’s authority to determine whether hemp or any of its derivatives are allowed in foods, drugs, and dietary supplements. For more information, please visit FDA’s press releaseand FAQs. Although this new legislation might affect future military policy, the current service policies—as described below—have not yet changed.
  • DoD policyas set in DoDI 1010.01 specifically mentions marijuana, “synthetic cannabinoids,” and controlled substances (which include THC), but does not mention hemp per se; test levels for THC are described in DoDI 1010.16. However, each military service has its own policy on the use of hemp products:
  • Air Force:AFMAN44-197, section 1.2.2.1, states that “…the knowing ingestion (orally, intravenously, through smoking/vaporization, or through other means) of products containing or products derived from hemp is prohibited… Additionally, the knowing use of hemp products designed to penetrate the skin, including but not limited to transdermal patches, is prohibited.”
  • Army:Army Substance Abuse Program, AR600-85, section 4-2p states “this regulation prohibits Soldiers from using Hemp or products containing Hemp oil.”
  • Navy and Marine Corps:ALNAV 057/19 states, “Sailors and Marines are prohibited from knowingly using products made or derived from hemp (as defined in 7 U.S.C. 1639o), including cannabidiol (CBD), regardless of the products THC concentration, claimed or actual, and regardless of whether such product may lawfully be bought, sold, and used under the law applicable to civilians.”
  • Coast Guard:COMDTINST M1000.10, Chapter 5, section D.1, states that “The Coast Guard does not tolerate the intentional use of illegal drugs, illicit chemical analogues, or prescription drug misuse. This includes ingestion of hemp oil or products made with hemp seed oil; however, does not include food items regulated and approved by the Federal Drug Administration (FDA) that contain hemp ingredients.”
  • https://www.opss.org/article/hemp-and-dod-policy

VA

  • Researchers at the VA San Diego Healthcare System aim to see whether cannabidiol, or CBD—a compound derived from cannabis plants—can help ease PTSD. The study will give CBD as an add-on to prolonged exposure therapy, a proven psychotherapy for PTSD.
  • The $1.3 million VA-funded studywill enroll 136 Veterans, from all service eras.

WHERE IS YOUR HEMP SOURCED?

All of our products are derived from beautifully crafted, NON-GMO and pesticide free, Farm bill compliant local Colorado hemp. It is organically grown under the sun by professionals who have honed their craft over many years growing within the cannabis industry. Our products start with some of the highest quality hemp on the market. 

WHAT ARE THE KNOWN AND POTENTIAL SIDE EFFECTS OF CBD?

We have a great write up detailing this topic in our CBD guide here.

 

HOW DO I USE YOUR PRODUCTS?

Oil Tinctures

The most common method is to take 5-10 drops (10-20mg, with formula that 2500mg is approx. 2mg per drop) sublingual (under the tongue) and wait up to an hour. Increase your dose to reach desired effects. on subsequent servings. Most of our customers find that 30mg 1-2x a day is what they like to use, use the method above and you may find that your "sweet spot" is lower, saving you some money. Other methods of using tinctures include adding your serving size to coffee, water, or other food and beverages.

Isolate Powder

Our THC-Free CBD Isolate can be used in a variety of ways as it is a very versatile ingredient. The most common method is to add your desired dose to a protein shake, coffee, or other beverage. You can take it sublingual, by holding it under your tongue for one minute and swallowing, or use it in an ingredient in cooking recipes.

Topical Salve

Many people forget that our skin is an organ as well, it will absorb compounds effectively. To use our Topical Salve, rub a small amount of salve onto the affected area, wait up to 30 minutes and add more as needed. Our topical salve is not meant to be ingested. Please keep it away from open sores and mucous membranes.

Softgels

To use our softgels, simply swallow them as you would a fish oil type supplement. Our softgels are pre-measured at 30mg CBD Isolate per dose. Take one a day, or many. That decision is yours. They are travel friendly, and easy to consume. Please keep the bottle away from heat and light, as the softgels can melt together. If this happens due to shipping, or because you left them in your hot vehicle, simply pry them apart carefully or run some water over the cluster until they separate.

WHAT DOSE SHOULD I TAKE FOR X CONDITION?

We cannot legally recommend dosing for any conditions due to FDA regulations.

The majority of our customers (180lb+) are taking ~30mg 1-2x daily and have offered positive reviews, with customers (180lb-) taking ~20mg 1-2x daily with positive feedback. This feedback can be found in our reviews on site.

There are many articles online that recommend different dosage requirements for specific ailments or symptoms that you are trying to target. We recommend researching these articles to facilitate an educated decision so that you take the correct amount without wasting your product or taking too little, to effectively target your symptoms.

Bottom line, everyone processes CBD differently and it takes trials to determine what dose works best for you. Start with a low dose and increase gradually on subsequent doses until desired effects are achieved. This will save you product ie money and help you better determine which products fit your needs.

You may need a little patience to determine the optimal daily dosage to suit your needs. Your body is unique, a dosage that works well for someone else may be too much or too little for you. While there is no danger in taking more CBD than you need, it has been found that more CBD does not necessarily improve your results, and increases your costs.

While CBD manufacturers typically do not suggest dosage information, some sources suggest starting at a low dose, (10-20mg) per day, while assessing your results.

When trying to determine your ideal dosage for your purposes, if you do not experience the results you are looking for after 3-4 hours; you can safely increase the amount of CBD taken with your next dose. Eventually, you will find the best dose of CBD for your needs.

**FDA Disclaimer on home page and below. This information is for general purposes only.

CAN I TAKE CBD WITH PRESCRIPTION MEDICATIONS?

As with any supplement, we recommend consulting your physician prior to adding CBD to your daily routine. There are studies that show the implications of using CBD in conjunction with prescription medications, namely increasing or decreasing the efficacy of the medicine, which could be dangerous.

Please view this article for in-depth information.

https://www.projectcbd.org/does-cbd-interact-other-medications

 ORDER FAQ

CAN I CANCEL OR CHANGE MY ORDER?

If you need to request an order cancellation or change, please email us at hq@uncanna.com ASAP with "CANCEL or CHANGE ORDER" in the subject line. We try to be as accommodating as possible with order cancellations and corrections, however, we are not able to guarantee your order will be canceled as our turnaround time for getting your package to the mail carrier is quick! In the event that we are too late to cancel an order, we'll request that you ship the unopened product back to us and we will send you an alternative or issue a refund. We strive to satisfy all requests and take care of our customers.

 

WHAT ARE YOUR SHIPPING, REFUND, AND RETURN POLICIES?

You can find each policy as well as our company disclaimers under the "service and support" tab on our home page.

Feel free to email hq@uncanna.com if you have any questions or issues and we will ensure your satisfaction.

WHAT ARE YOUR DISCLAIMERS?

Food and Drug Administration (FDA) Disclaimer

UnCanna™, LLC shall not be held liable for the medical claims made by customer testimonials. The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products and the testimonials made have not been confirmed by FDA- approved research. These products are not intended to diagnose, treat, cure or prevent any disease. All information presented here is not meant as a substitute for or alternative to information from health care practitioners. Please consult your healthcare professional about potential interactions or other possible complications before using any product. The Federal Food, Drug, and Cosmetic Act requires this notice.

Legal Disclaimer

UnCanna, LLC and its affiliated companies does not sell or distribute any products that are in violation of the United States Controlled Substances Act (USA CSA). State laws vary, it is the consumers responsibility to know applicable state laws in regard to these products. This product is not for use by or sale to persons under the age of 21. All trademarks and copyrights are property of their respective owners and are not affiliated with nor do they endorse this product. By using this site, you agree to follow the Privacy Policy and all Terms & Conditions printed on this site.

Drug Testing Disclaimer

UnCanna, LLC sells products that utilize a whole plant extract, which contain trace amounts of naturally occurring THC. We are below the Federal Legal Limit and have less than 0.3% THC by dry weight. These are labeled Full Spectrum products. You can find the certificates of analysis (COAs) on each batch in the product description. UnCanna, LLC and it's affiliates will not be held liable for the damages or results from a positive drug screen due to using our products. Due to legalities, we make no guarantees on passing or failing urinalyses with either Full Spectrum or Isolate (Zero THC) products. Our THC Free (Isolate) products contain No Detectable (ND) levels of THC IAW gc/ms testing, verified by certificates of analysis (COAs) on site.

 

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