Yes! The Founder of UnCanna is a United States Army Special Operations Veteran that served over a decade on active duty with multiple combat deployments and is still supporting the mission in the private sector. Several members of our team are Veterans/Responders or spouses.

Our knowledge of specific issues regarding human and mental performance, as well as our support for the community, runs deep.

We take pride in our service to country and thank all who served, offering a full-time discount to Veterans and their Spouses, First Responders, and more.

Take advantage of our Discount Program here.

Our manufacturing facilities are located in the North Denver area. Due to stringent certifications for good manufacturing practices and security, these facilities are not open to the public. We do not have brick and mortar locations at this time. Our administrative address is: 1001 Bannock street Denver, CO 80204 if you need to reach us by mail.

UnCanna is REQUIRED to third party lab test all products as a legal business operating in the state of Colorado - as a result of this updated law, we do not post our lab results online but they are available if needed.

On February 17, 2021 the state of Colorado adopted a new set of requirements for hemp-derived products. These rules went into effect April 14, 2021 with the testing requirements commencing on July 1, 2021. The newly required tests include residual solvents, micro-organisms as well as an extended list of pesticides.

COLORADO STATE LAW | HEMP LAB TESTING & REQUIREMENTS

State and federal labeling laws apply to industrial hemp products. These laws and regulations require that all food labels contain:

• An identity statement, which indicates what the product is (not a brand name).
• A net weight statement.
• A list of all ingredients.
• The company name with an address

Additionally, our Industrial Hemp guidance requires that the label also:

• Clearly identifies hemp as an ingredient.
• Clearly identifies CBD and the amount of CBD if added as an isolate.
• Includes the statement “FDA has not evaluated this product for safety or efficacy.”
• Does not contain any health or benefit claims.

Lab Testing Requirement

• Five Panel testing
• Hemp Products cannot contain more than 0.3% THC
• Any product that fails any of the above tests is considered an adulterated product and cannot be sold and would need to be either reworked to meet requirements or be destroyed. No required testing other than potency exists at this time, but Colorado hemp cannabinoid- based product manufactures, extractors and/or processors are encouraged to test for heavy metals, residual solvents, pesticides, microbial and shelf stability.

INDUSTRY LEADING STANDARDS

• cGMP and ISO certified food-grade manufacturing facilities
• FDA registered facilities
• Organically grown Colorado hemp (less than .3% THC IAW federal law)
• All products lab tested x2 for consumer safety and confidence
• Supercritical Co2 extraction method - safe and effective
• Business member of hemp trade associations since 2018
• All products are farm Bill compliant and either THC-Free or contain less than .3% THC.
• Rapid order processing and excellent customer service

MANUFACTURING PROCESS

All UnCanna CBD products start with organically grown Local Colorado hemp sourced from our partner farms. Our products are processed and formulated in an FDA Registered, ISO and cGMP certified food-grade manufacturing facility using state-of-the-art supercritical Co2 extraction equipment, located here in Denver, Colorado. All products derived from organically grown local Colorado hemp.

LAB TESTING FOR CONSUMER CONFIDENCE & SAFETY

On February 17, 2021 the state of Colorado adopted a new set of requirements for hemp-derived products. These rules went into effect April 14, 2021 with the testing requirements commencing on July 1, 2021. The newly required tests include residual solvents, micro-organisms as well as an extended list of pesticides, which UnCanna is REQUIRED to conduct.

We no longer post the results for microbials, heavy metals, pesticides, residual solvents, etc. as they are now a Colorado state requirement for the manufacturing and sale of hemp-derived CBD products. 

All batches of product are lab tested TWICE, once in-house with our own analytical equipment used to accurately formulate our products, and again through local industry leading lab facility - Minova Labs and/orBotanacor/SC labs for confirmation.

All products are derived from hemp and contain less than .3% THC IAW Federal regulations. Our products are non-intoxicating, safe, effective, and made in the USA, by Veterans, for the community.

There are now over 100,000 studies on the effects of cannabinoids that highlight proven benefits.

We cannot make treatment statements or claims in regards to our products IAW FDA Regulations.

We highly encourage you to conduct your own research at the following websites or view our compilation of articles on the UnCanna Blog

Some of the best sources for more information and research regarding cannabinoids are pubmed.gov and projectcbd.org.

There are over 31,000 articles on cannabinoids and medical conditions on pubmed.gov alone.

SEARCH "CANNABIDIOL" AND "CANNABINOIDS" VIA THE LINKS BELOW

www.projectcbd.orgwww.pubmed.govwww.health.harvard.eduwww.ncbi.nlm.nih.govwww.drugabuse.govwww.maps.orgwww.cancer.govwww.who.intwww.cannabinoids.huji.ac.il/www.n.neurology.orgwww.badgut.orgwww.cannabis-med.orgwww.dmeiri.net.technion.ac.il

1. Determine if you can use non-intoxicating trace amounts of THC, less than .3% which is Farm Bill Compliant and federally legal, or if you cannot use any THC due to employment drug screening, etc.

2. If you are comfortable with a trace, non-intoxicating amount of THC, we highly recommend our Full Spectrum CBD products. These provide the entourage effect, where all the plant compounds work together in synergy. This is our best selling and best reviewed CBD product collection, due to the benefits of the trace amount of THC.

3. If you CANNOT use trace amounts of THC, check out our THC-Free product collections. This would be any CBD product from our THC-Free Isolate Recovery collection. These producst are lab tested and reflect Not Detected (ND) levels of THC.

Isolate CBD

UnCanna Isolate CBD is 99+% pure isolate Cannabidiol (CBD), this is the purest form of CBD available. These products do not contain any other plant compounds, to include any detectable levels of THC. The majority of research conducted on CBD involves the use of Isolate Cannabidiol (CBD).

Full Spectrum CBD

UnCanna Full Spectrum CBD products are the best in the industry. Our mechanical engineers use state of the art food-grade processing equipment to process our high quality hemp strains into various CBD products. Our process retains all of the naturally occurring plant compounds, to INCLUDE trace levels of THC, and these compounds work together in synergy via the entourage effect. This gives you an immediate, noticeable physical effect but no "high" as the trace levels of THC are non-intoxicating.

If you are concerned with urinalyses testing for THC, we highly recommend that you DO NOT USE Full Spectrum or Cannabinol (CBN) products from any company. Although Full Spectrum CBD that is derived from hemp only has trace amounts of THC, the levels can still build up enough to cause a positive or false-positive test result although the trace level of THC does not stay in your system as long as the higher levels of THC content in marijuana would.

Our THC-Free products have no detectable levels of THC, verified by our third party lab results. The labs use GC/MS and/or HPCL testing procedures to achieve these test results, the same testing procedures that are most commonly used for employment drug screening. If a sample is lab tested, it is going to show what our reports do, which is No Detectable (ND) levels of THC. We would still urge you to USE CAUTION with these products as some strip tests may show a false positive.

All Isolate CBD products reflect No Detectable (ND) levels of THC present, verified by our 3rd party lab results on site.

With topical applications, it is highly unlikely for any amount of THC to be absorbed and metabolized by the body and detected in a drug test UNLESS you are using penetration enhancers, transdermal patches, or there's a higher level of THC than federally permitted in the product.

As with any supplement, we recommend consulting your physician prior to adding CBD to your daily routine. There are studies that show the implications of using CBD in conjunction with prescription medications, namely increasing or decreasing the efficacy of the medicine, which could be dangerous.

Please view this article for in-depth information.

https://www.projectcbd.org/does-cbd-interact-other-medications

All of our products are derived from local Colorado, Farm Bill compliant, and pesticide-free hemp that is organically grown by industry professionals. Our products start with some of the highest quality and high cannabinoid producing hemp strains and undergo the extraction and formulation process at our ISO and cGMP certified facilities.

Refer to our CBD guidehere.After sending customer surveys out over the course of 18 months, the overwhelming majority of our customers reported little to no side effects when using our products, even full spectrum CBD products with trace amounts of THC. The most common side effect reported is an upset stomach, which is believed to be caused by the coconut MCT oil that we use as our carrier oil. None of our customers have reported feeling intoxicated when using our CBD products.

• If you decide to cancel or change your order, please email hq@uncanna.com prior to cancelling the charge via your bank and we will ensure that you are completely satisfied with an exchanged product or a total refund of your purchased order. Once a refund is processed, it typically takes 2-4 business days to reflect on your bank statement. 

We are unable to retroactively apply discount codes after your order is placed. Please be sure to submit your code at the time of checkout. If you have any issues, please email hq@uncanna.c

We make every attempt to get your order out the same business day, if placed before noon. On high demand days (promotions/holiday sales) we make every attempt to ship your order by the next business day. USPS typically takes 2-5 mail days for delivery, depending on location, and we currently only offer one shipping rate which is priority m

YES! We offer FREE shipping on orders over $100, otherwise we ship all orders via Priority USPS.

• If you're tracking has not updated or shows your package is on the way with delays, there is nothing we can do but wait or contact USPS. It is typically faster for you to contact your local post office than it is for us to, but we can certainly check into your shipping status via USPS for you. 
• If it appears that you're package is lost, states delivered but you do not have it, or think it may have been stolen, please send an email to hq@uncanna.com with your order number and we will investigate with the mail carrier before gladly sending you a replacement product. Please keep in mind we may need your assistance in getting in touch with your local USPS and resolving the issue. Most issues are resolved much quicker by reaching out to your local post office or mail handler and making an inquiry yourself, as we have to go through official channels and wait for a response from USPS which may take several days.

We do not currently ship our products internationally.

• We do not ship to APO, DPO, etc. due to the DOD ban on all hemp-derived supplements.

We do not refund orders in which the product safety seal has been broken, there are too many scammers to accommodate this. If you decide you want to try a different product, we will cover the shipping charges to help out.

We offer 25% off every order for all eligible demographics.

GET DISCOUNT CODE

This offer is available for:

• Military and Veterans - Active Duty, Veterans & Retirees
• First Responders - Police, Fire and EMT
• Government Employees - Federal and Local
• Healthcare Workers - Doctors, Nurses & staff
• Senior Citizens (60+) - Senior citizens (60+)
• Teachers - Pre-K, K-12 and Professors
• Students - University Students

How it works:

1- Click the button above, and verify your eligibility with VerifyPass, a trusted and secure verification app that we have used for years without issue.

2- After verification, you'll receive a one-time discount code to apply during checkout. Enter the code and your order total will be reduced. The discount only applies to CBD products (not apparel and accessories).

3- For future purchases, return to this page and repeat Step 1.

The UnCanna Affiliate Program is currently not open. Please check back for future opportunities to work with the best in the industry. Thank you!

PREFERRED CLIENTS & ELIGIBILITY 

• Functional Fitness Gyms, Chiropractor and Physical Therapy offices, Performance and Recovery Clinics, Natural Supplement Stores
• Business EIN, sales and use tax license (wholesale), website, address

PARTNERSHIP BENEFITS

• Trusted brand reputation with industry leading standards 
• Online Marketing Support - Mutual promotion/network exposure
• Exceptional Customer Service and Support 
• Easy ordering process and quick shipping 

RETAIL SUPPLEMENTS

• All UnCanna retail supplements available for wholesale

BULK RAW INGREDIENTS

• Isolate w/ MCT Oil - 1 Gallon
• Isolate Powder - 1 Kilo/500g/250g/100g
• Distillate (Full Spectrum Extract) - 1 Gallon 
• THC-Free Distillate (Broad Spectrum Extract) - 1 Gallon
• CBN Isolate - 100 grams
• CBG Isolate - 100 grams
• Custom formulations - 2 Gallon

PRIVATE LABEL & WHITE LABEL

Please email hq@uncanna.com for all inquiries

INTERNATIONAL WHOLESALE

All THC-Free UnCanna retail supplements are available on a wholesale basis to the UK. We cannot ship our Full Spectrum products due to FSA guidelines as they exceed the .2% THC limit. We do not offer bulk raw ingredients to international customers.

UnCanna is committed to customer service and we intend to uphold this by providing a private and secure browsing experience. The following policy will help you to understand how we will treat your personal information. As we continue to improve our site and as we take advantage of developments in technology, this policy may change from time to time so please check this policy on an ongoing basis for revisions and updates.

Personal information we collect When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”. 

We collect Device Information using the following technologies: 
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. 
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. 


Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”. 


When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information. 

How do we use your personal information? We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: 
- Communicate with you; 
- Screen our orders for potential risk or fraud; and 
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. 

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). 


Sharing you personal Information We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. 

Do not track Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. 

Your rightsIf you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. 

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States. 

Data retention When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. 

Changes We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. 

Minors The Site is not intended for individuals under the age of 21. 

Contact us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at hq@uncanna.com or by mail using the details provided below: 

UC Industries 
[Re: Privacy Compliance Officer] 
UC Industries, LLC, 1001 BANNOCK STREET, DENVER CO 80204, United States

This is a legal requirement.

OVERVIEW This website is operated by UC Industries. Throughout the site, the terms “we”, “us” and “our” refer to UC Industries. UC Industries offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. 

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. 

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. 

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. 

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. 

SECTION 1 - ONLINE STORE TERMS By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. 
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). 
You must not transmit any worms or viruses or any code of a destructive nature. 
A breach or violation of any of the Terms will result in an immediate termination of your Services. 

SECTION 2 - GENERAL CONDITIONS We reserve the right to refuse service to anyone for any reason at any time. 
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. 
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. 
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms. 

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. 
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site. 

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES Prices for our products are subject to change without notice. 
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. 
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. 

SECTION 5 - PRODUCTS OR SERVICES (if applicable) Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. 
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. 
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. 
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected. 

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. 

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. 

For more detail, please review our Returns Policy. 

SECTION 7 - OPTIONAL TOOLS We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. 
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. 
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). 
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service. 

SECTION 8 - THIRD-PARTY LINKS Certain content, products and services available via our Service may include materials from third-parties. 
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. 
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party. 

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. 
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. 
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party. 

SECTION 10 - PERSONAL INFORMATION Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy. 

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). 
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated. 

SECTION 12 - PROHIBITED USES In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses. 

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. 
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. 
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. 
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. 
In no case shall UC Industries, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law. 

SECTION 14 - INDEMNIFICATION You agree to indemnify, defend and hold harmless UC Industries and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party. 

SECTION 15 - SEVERABILITY In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions. 

SECTION 16 - TERMINATION The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. 
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. 
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof). 

SECTION 17 - ENTIRE AGREEMENT The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. 
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). 
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party. 

SECTION 18 - GOVERNING LAW These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United States. 

SECTION 19 - CHANGES TO TERMS OF SERVICE You can review the most current version of the Terms of Service at any time at this page. 
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes. 

SECTION 20 - CONTACT INFORMATION Questions about the Terms of Service should be sent to us at hq@uncanna.com.

Our average delivery time is 2-5 days, pending location. We are primarily an e-commerce company and have few issues in regards to shipping. You can expect delays during holidays and special promotions, feel free to reach out to us if you have any questions or concerns about your order. We pride ourselves on customer service and have a great return customer rate as a result.

• If you're tracking has not updated or shows your package is on the way with delays, there is nothing we can do but wait or contact USPS. It is typically faster for you to contact your local post office than it is for us to, but we can certainly check into your shipping status via USPS for you. 
• If it appears that you're package is lost, states delivered but you do not have it, or think it may have been stolen, please send an email to hq@uncanna.com with your order number and we will investigate with the mail carrier before gladly sending you a replacement product. Please keep in mind we may need your assistance in getting in touch with your local USPS and resolving the issue. Most issues are resolved much quicker by reaching out to your local post office or mail handler and making an inquiry yourself, as we have to go through official channels and wait for a response from USPS which may take several days.

I WOULD LIKE TO CANCEL/CHANGE MY ORDER

• If you decide to cancel or change your order, please email hq@uncanna.com prior to cancelling the charge via your bank and we will ensure that you are completely satisfied with an exchanged product or a total refund of your purchased order. Once a refund is processed, it typically takes 2-4 business days to reflect on your bank statement. 

I FORGOT TO ENTER MY DISCOUNT CODE 

• We are unable to retroactively apply discount codes after your order is placed. Please be sure to submit your code at the time of checkout. If you have any issues, please email hq@uncanna.com

I WOULD LIKE A REFUND ON MY ORDER

• We do not refund orders in which the product safety seal has been broken, there are too many scammers to accommodate this. If you decide you want to try a different product, we will cover the shipping charges to help out.

I HAVE ANY OTHER POSSIBLE ISSUE

• Please send an email to hq@uncanna.com and let us know what the situation is. We are very accommodating, and will work out a resolution to earn your continued support.

Non-refundable items: Gift cards