RETURN AND REFUND POLICY

COMMON QUESTIONS AND ISSUES

I WOULD LIKE TO CANCEL/CHANGE MY ORDER

• If you decide to cancel or change your order, please email hq@uncanna.com prior to cancelling the charge via your bank and we will ensure that you are completely satisfied with an exchanged product or a total refund of your purchased order.

I WOULD LIKE A REFUND ON MY ORDER

• We do not refund orders in which the product safety seal has been broken, there are too many scammers to accommodate this. If you decide you want to try a different product, we will cover the shipping charge.

I HAVE ANY OTHER POSSIBLE ISSUE

• Please send an email to hq@uncanna.com and let us know what the situation is. We are very accommodating, and will work out a resolution to earn your continued support.