COMMON QUESTIONS AND ISSUES
RETURN AND REFUND POLICY
I WOULD LIKE TO CANCEL/CHANGE MY ORDER
- If you decide to cancel or change your order, please email firstname.lastname@example.org prior to cancelling the charge via your bank and we will ensure that you are completely satisfied with an exchanged product or a total refund of your purchased order.
I WOULD LIKE A REFUND ON MY ORDER
- We do not refund orders in which the product safety seal has been broken, there are too many scammers to accommodate this. If you decide you want to try a different product, we will cover the shipping charge.
I HAVE ANY OTHER POSSIBLE ISSUE
- Please send an email to email@example.com and let us know what the situation is. We are very accommodating, and will work out a resolution to earn your continued support.
The owner of Colorado-based UnCanna, is a former 75th Army Ranger who pursued excellence throughout a decade of service, from successfully completing numerous Special Operations selections to achieving 15th place in the Best Ranger Competition and deploying numerous times throughout the GWOT. He is an Athlete, Father, Husband, and Veteran Advocate that has spent years working alongside industry professionals to develop trusted natural solutions for the community, reduce stigma through education, and advocate for access to natural alternatives.
UnCanna was founded as a result of his personal experiences with the prescription drug regimen from a decade of active duty service and throughout his transition from the military. He went from taking numerous "black box" medications and various prescription drugs for chronic pain, anxiety, insomnia, and other common issues within the Mil/Vet community, to successfully eliminating the need for all prescription drugs by using natural cannabinoid supplements on a daily basis. The community needs to know there are effective laternatives that allow you to live your best life.
Since 2018, the UnCanna team has been working to educate the Mil/Vet community, advocate for natural alternatives, and develop the most effective cannabinoid supplements with industry leading standards, knowledge, and experience.
HELP OUR COMMUNITY
Advocate for the use of natural alternatives over prescription drugs by, with, and through our community to potentially save lives, and positively change lives at a minimum. No one is alone, we are here to help, and we have done that for years, positively affecting thousands of people within our community.
Reduce stigma through education. Our team has provided guidance to numerous organizations over the years, such as LEO, FIRE, and SAR departments, Senior Military leadership, members of the FAA and others to help them better understand our industry and products in the fight for access, in addition to helping shape their policy and regulations.
A SUPERIOR PRODUCT
Develop the best natural cannabinoid products for stress, sleep, pain, and performance/recovery related needs with direct input from our community. Our primary goal is developing tailored solutions to your needs, offering a natural alternative for physical and mental health issues that were previously treated with prescription drugs.
We donate a portion of all proceeds and product to various non-profit organizations.
We have helped organizations support Gold Star Families and the children of the fallen, facilitate community and outdoor linkups for Veterans and Responders, and support local Colorado organizations, from Search and Rescue/Avalanche safety to sponsoring local Veteran community events, and we will continue doing so with your support.